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Paying your debt
Have you been contacted about an outstanding debt?
You can register to manage your outstanding debt online in a few simple steps, already registered then login.
MANAGE ACCOUNT ONLINEWe provide debt collection services to a number of clients to collect outstanding debt.
If you have received a call, SMS or letter from us, it is important that you contact us so that we can discuss the matter and reach a resolution with you.
Contact us
Via phone: by calling 01926 758101. We are open from 9.00am – 6.00pm Monday to Thursday and 9.00am – 5.30pm on Fridays.
Via letter: By writing to us at Wright Hassall LLP, Olympus Avenue, Leamington Spa, CV34 6BF
Via email: Please email us at support@wrighthassall.co.uk
Debt support
Complete an affordability assessment
Using the affordability assessment form you can update us with your current financial situation. With this information, we can build a solution that will clear your outstanding debt together.
When considering entering into a repayment plan, it is important that this is affordable to you.
Using the affordability assessment form you can update us with your current financial situation. With this information, we can build a solution that will clear your outstanding debt together. Please download the form from the bottom of this page.
Once you have completed this, please send it to us
- via email to support@wrighthassall.co.uk
- or to our postal address Wright Hassall LLP, Debt Recovery Department, Olympus House, Leamington Spa, CV34 6BF
Payments
We have a number of ways in which you are able to make payments to us.
If you wish to submit an offer of repayment to clear your debt please complete the form and send it to us. We will be in contact with you soon after receiving the completed form.
Other ways to pay:
Debit card: Please call us on 01926 758101
We have a number of ways in which you are able to make payments to us, a simple option is to make a payment online in just a few steps.
If you wish to submit an offer of repayment to clear your debt you can do this online, go to our setup a payment plan option to register or login to see your account and options available.
All pay: To request an All Pay card, please contact us on 01926 758101. Please search to find your nearest All Pay location point.
Complaints
We aim to provide a high quality and efficient service at all times but if you feel that we have not achieved this, we would like to hear about it.
For all other complaints please use the details below:
- Call us: 01926 758 101 Monday to Thursday 9.00am to 6.00pm and Friday 9.00am to 5.30pm
- Email us: customerassurance@wrighthassall.co.uk
- Write to us at:
Customer Assurance Department
DRU
Wright Hassall LLP
Olympus Avenue
Leamington Spa
CV34 6BF
If you are a client of Wright Hassall LLP please see our complaints policy.
FAQs
- How can I contact you?
- I am dealing with a debt management company- what should I do?
- I don’t think I owe this debt, what should I do?
- What happens if I ignore your letters?
- What is a 'Letter Before Claim'?
- I have received a County Court Claim pack, what should I do?
- Will a County Court Judgment affect my credit file?
- Can a County Court Judgment be enforced against me?
- Do you record telephone calls?
- The person named on the letter does not live at this address
- How is Wright Hassall LLP regulated?