Property management

Managing and letting agents

The agents we work with like the fact that they can pick up the phone any time for a swift response to a tenancy related question. We can offer reassurance and guidance in an urgent situation.

Steps you must take at the start of the tenancy

We can advise you at the start of a tenancy of steps you must take if you want to be able to recover possession at the end of it. 

These include:

• Protecting a deposit and serving the prescribed information.
• Giving your new tenant a valid Gas Safety Certificate.
• Giving your tenant a current Energy Performance Certificate (EPC).
• Issuing your tenant with the current ‘How to Rent’ Guide.

Serving a valid S21 notice

• We will review your documents to make sure you have taken all the steps you need to, to be able to use a S21 notice.
• We will prepare and serve the notice for you – it’s a bit like insurance for you.
• If needed, we will issue proceedings on your behalf, deal with any application for more time and secure a possession order
• We will arrange enforcement of the order by instructing the bailiff if your tenant still doesn’t vacate.

We operate on a fixed fee basis and it will be clear to you exactly how much it will cost you to serve a notice and, if necessary, recover possession

Tenancy breaches

• We will review your documents and advise on the grounds for possession and your prospects of success.
• We will prepare and serve the S8 notice for you.
• We will prepare supporting witness statements and issue proceedings on your behalf.
• We will arrange representation at the possession hearing and ensure any order obtained includes provision the deposit to be released to you to offset against arrears (where appropriate) as well as a money judgment for arrears and costs
• We will arrange enforcement of the order by instructing the bailiff if your tenant still doesn’t vacate.

We operate on a fixed fee basis and it will be clear to you exactly how much it will cost you to recover possession. 

Dealing with belongings left behind

• We will advise on the procedure for this to avoid being sued by a tenant for disposing of something valuable.
• We can prepare the notices that must be given.
• We can arrange for the tenant to be traced on a ‘no find, no fee’ basis.
• Where items of value are left, we will obtain a court order authorising sale where necessary.

Recovery of arrears or damages

• We can advise you on recovery of rent arrears or damages by enforcing any money judgment obtained as part of the repossession process. We will
• Give realistic pragmatic advice on your prospects of recovery so you don’t throw good money after bad.
• Arrange for the former tenant to be traced on a ‘no find, no fee’ basis.
• Our debt recovery team operates on fixed fees for all methods of enforcement and will advise on your best prospect of recovery.